Support

Island Pacific Merchandising System Support

The Island Pacific Support Center is designed to enhance our customer’s use of all Island Pacific products. Island Pacific support representatives play an integral part in our customer’s relationship with Island Pacific. We work in tandem with the Services Department to meet our customer’s business needs and to provide a painless upgrade to our latest products.

Annual Maintenance Program

The Annual Maintenance Program works for you long after your initial implementation. Your Maintenance Plan provides the peace of mind knowing that as your business grows, you will continue to benefit from the development of new features and enhancements.

Participation in our Annual Maintenance Program offers the following benefits:

• 24 x 5 Standard Program or 24 x 7 Premium Program
• Upgrade path to future releases
• Gateway to all Island Pacific services
• Knowledge of the Product Roadmap and company direction
• Direct involvement with the Development and Services teams