eCommerce Archives - Island Pacific

The Evolution of Retail Formats

Retail formats continue to evolve. Kantar [1] forecasts that the US retail world is set to change significantly, projecting marked developments in non-store retail formats. Retailers who wish to stay relevant and be successful will be compelled to look outside the confines of their physical stores, be amenable to change and willing to adapt to…

Series Three – What Do Customers Expect from Retailers?

Our latest blog series pulls together valuable retail statistics with series 3 focusing on customer’s expectations from today’s retailers. It’s important to highlight that one size does not necessary fit all and a fundamental understanding of your customer base is essential. Security Getting the basics right is non-negotiable. On a retailer’s website, security for your…

Frictionless Shopping

The constantly shifting landscape of the retail world means that retailers must be on their toes, the latest customer trend, frictionless shopping, is here to stay. Today’s consumers no longer have the patience for a disruptive service, they now expect the experience to be frictionless. In 2017, the Baymard Institute looked at 37 cart abandonment…

Black Friday still reigns supreme

It is finally November and that means one thing, the free for all shopping of Black Friday, the date of this chaotic event is Friday 25th November 2016. Now, for our American readers this date has long been a tradition following Thanksgiving to cash in on some outstandingly generous bargains. However, Black Friday is a…

Introductory Blog

So it begins, the Island Pacific blog has finally arrived and we are tremendously excited to inform and create a network for discussion in the wonderful world of retail. The consistent evolution of retail has resulted in the need for retailers and retail software to keep up with the pace of the modern shopper. Why…